List of services currently running on the applianceįor connecting local clients directly to all the known DNS serversĬontains stats per node and total stats information for each back end type (Edge Service Manager, VMware Tunnel, Content Gateway) Information about uptime, the users currently on the machine, and their processes. Sorted list of processes by memory usage at the time of downloading logs. RAM availability at the time of downloading logs. Network interface configuration for the appliance. Includes processes running at the time of downloading logs. Uag_config.json, uag_config.ini, uagstats.jsonĮntire configuration of the Unified Access Gateway appliance, showing all of the settings as a json and an ini file. Network stats (bytes sent/received etc) from the time of creation of the appliance. IPv4 forwarding rules configured on the appliance.Ĭontains information about disk space usage on the appliance.Ĭontains information on open ports and existing TCP connections. Version of the Unified Access Gateway appliance. Files That Contain System Information to Aid in Troubleshooting The following tables contain descriptions of the various files included in the ZIP file. These log files are collected from the /opt/vmware/gateway/logs directory on the appliance. The WARNING level designates potentially harmful situations but are usually recoverable or can be ignored.ĭesignates events that would generally be useful to debug problems, to view or manipulate the internal state of the appliance, and to test the deployment scenario in your environment.ĭownload the log ZIP files from the Support Settings section of the admin UI. The ERROR level designates error events that might still allow the service to continue running. The INFO level designates information messages that highlight the progress of the service. The logging level is set by default to INFO.Ī description of the type of information that the log levels collect follows. The log levels that can be generated are INFO, WARNING, ERROR, and DEBUG. Go to the Support Settings page and select Log Level Settings. You can manage the log level settings from the admin UI. The ZIP file contains all logs from your Unified Access Gateway appliance. Download the UAG-log-archive.zip file from the Support Settings section in the Admin UI.
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